Terms & Conditions.
It is not possible to accept returns for fragrance oils, I hope that the oil description is indicative of what kind of scent you are purchasing. However once they have been opened they are no longer new and cannot be sold again. As the caps are not tamper evident any oil could have been changed in some way so I cannot guarantee the stability of the oils if they were to be returned.
All oils are decanted into brand new bottles and each oil will have a batch number. Oils can be stored for up to 2 years – keep away from direct sunlight to ensure the quality remains high.
All my oils are made in the UK and many are exclusive to me, Silkmagik Oils. Please contact me if you have any queries, I am happy to help!
In the unlikely event you receive a damaged package – please accept the package and send me pictures for a refund or replacement.
Please note that a handling charge of £5 will be charged for cancelled orders that have been packed and are ready for dispatch.